Mary is getting ready for an important job interview…
Mary, a single mother of two young girls, has a big job interview coming up. Out of work for the past nine months and struggling to make ends meet, Mary knows how important this interview is. She has spent hours upon hours preparing; she’s researched the company, rehearsed her responses and updated her writing portfolio. When the day finally arrives, Mary makes her way to the interview an hour ahead of schedule. She wants to arrive extra early to make a good impression. She has also arranged to meet her interpreter in the reception area. Mary is Deaf.
Just then, a young woman enters the reception area and starts signing to Mary in American Sign Language (ASL). At the sight of her, Mary instantly feels a sense of relief. The interpreter quickly explains that she was waiting for the HR Director to arrive so that she could sign-in for the assignment, a requirement of the language services company she partners with. Mary can’t help but feel a little foolish for the way she overreacted. All that worrying was for nothing! She is more eager than ever to get started with the interview. She is confident she’s the best candidate for the job, and now she’s ready to prove it.
LSA helps people like Mary.
“We recently had a hearing impaired patient scheduled for surgery who was in need of an ASL interpreter. Unfortunately, this need was only made known to us the day before the surgery. I immediately contacted LSA and our dedicated Account Manager went to great lengths to ensure we had the video interpreting service set up for surgery the next day so that we could access an ASL interpreter. How he did it should be a case study on going above and beyond for the client and the patient, providing the little extras that truly make a difference.”
– Francis A. Pommett, Jr. LFACHE, Chief Operating Officer
Shands Lake Shore Regional Medical Center, Lake City, FL
How Does It Work?
Our professional sign language interpreting solutions have been designed with you in mind. We’ll help you communicate with your Deaf and Hard of Hearing clients when it matters the most. For those times when you need to access an ASL interpreter on demand, our video interpreting service is the perfect solution. Connect to RID-certified sign language interpreters from the convenience of your computer in just seconds. And when your assignment requires a more personal touch, just log-in to our completely secure online scheduling platform and request a face-to-face sign language interpreter. Visit our ASL quick facts page to learn more.
Who's Using It?
Leading corporations across the U.S. and Canada, including those providing healthcare, education, government and legal services, place their trust in us every day to communicate with their Deaf and Hard of Hearing clients, patients, employees and students…Learn More.
Why Should I Use LSA's American Sign Language Solutions?
When you select us for sign language interpreting, you’re guaranteed high-quality interpretations, a great customer experience, real-time reporting of data and 24 / 7 access to an easy-to-use online scheduling platform. And if you’re taking advantage of our full spectrum of language solutions, manage your entire language services workflow through one vendor. A partnership with LSA means you’ll benefit in the following ways:
- A dedicated Client Services department that’s devoted to providing professional, caring and timely support
- 24 / 7 live customer service support
- A streamlined 8-step Client Services Feedback Process designed to document, investigate and resolve all client feedback
- A robust 8-step Implementation Process for new clients
- Refresher training and re-inservicing for existing clients
- User education materials and interactive tutorials available on our Client Education Web Portal
- The ability to contact a member of our Client Services team by phone, e-mail, live chat or social media with an average response time of 30 minutes (during standard business hours)
How Do I Get Started?
Getting started with LSA is easy! Call us at 800.305.9673 X55305 for your free language services consultation or contact us online.