Join LSA at the 2015 ICMI Contact Center Demo & Conference in Las Vegas

In an era of great expectations and remarkable change, modern contact center leaders must find a way to satisfy their customers. New technologies and the explosive growth of channels such as self-service, chat, and social media have put the customer in the driver’s seat of their own experience, all while elevating the importance of the contact center. Struggles with staffing, training, and performance management must be eradicated and new metrics, additional responsibilities, and advancements in tools and resources are required.

Learn more about the ICMI 2015 Contact Center Demo & Conference

Learn how LSA supports contact centers