We’ll help you form more meaningful and profitable relationships with your diverse customers.

Expedite the entire claims process – from filing a First Notice of Loss (FNOL) report to providing a recorded statement –
with our telephone interpretation service.

Qualified Interpreters

We understand how important accuracy is to the insurance industry.  You can depend on us for the highest quality interpretations, every time.  Whether you’re using a telephone interpreter for a billing inquiry or a face-to-face interpreter for a claims interview, we’ll provide you with an experienced linguist that’s familiar with insurance procedures and industry-specific terminology.

Professional Translation Solutions

In addition to providing live interpretation support, consider having your forms, policies, manuals, applications and statements professionally translated into your customers top languages, resulting in higher levels of satisfaction and retention.  All translations will be performed by native speaking linguists with subject-specific expertise in the insurance sector.

All translators are certified by reputable associations or have the equivalent in experience and education, such as:

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The Bottom Line

A partnership with LSA will help you achieve the following:

Serve

your diverse customers

Improve

your bottom line

Expedite

the entire claims process

Increase

market share and risks pools

Comply

with privacy and security regulations

Increase

the utilization and productivity of bilingual call center agents

Improve

customer satisfaction and retention

Build

a strong international brand

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