We’ll help you form more meaningful and profitable relationships with your diverse customers.

Expedite the entire claims process – from filing a First Notice of Loss (FNOL) report to providing a recorded statement –
with our over the phone interpretation service.

Qualified Interpreters

We understand how important accuracy is to the insurance industry.  You can depend on us for the highest quality interpretations, every time.  Whether you’re using a telephone interpreter for a billing inquiry or a onsite interpreter for a claims interview, we’ll provide you with an experienced linguist that’s familiar with insurance procedures and industry-specific terminology.

Professional Translation and Localization Solutions

In addition to providing live interpretation support, consider having your forms, policies, manuals, applications and statements professionally translated and localized into your customers top languages, resulting in higher levels of satisfaction and retention.  All translations will be performed by native speaking linguists with subject-specific expertise in the insurance sector.

All translators are certified by reputable associations or have the equivalent in experience and education, such as:

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The Bottom Line

A partnership with LSA will help you achieve the following:


your diverse customers


your bottom line


the entire claims process


market share and risks pools


with privacy and security regulations


the utilization and productivity of bilingual call center agents


customer satisfaction and retention


a strong international brand