What We Do Matters

LSA’s Mission

Our employees come to work every day with one goal in mind: to help people and companies survive and thrive in a global environment.

LSA’s Vision

We aim to be the customer service leader in the language services industry. In order to achieve this, we vow to only hire friendly, positive people that share our core values, passion for helping others and obsession with customer service.

LSA’s Core Values

Our core values are at the heart of our corporate culture. They reflect what is truly important to us as an organization and as individuals. These five principles help guide and influence every aspect of employee behavior.

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Remember that what you do matters

We make a difference in peoples’ lives every day. Our employees and linguists promise to never lose sight of this. In fact, it’s what keeps us motivated and focused.

Approach every situation with passion and purpose

We’re a passionate bunch. We love helping people overcome communication barriers, meet goals, build trust and grow as individuals. We’re inspired by all the ways people benefit from language services.

Have a can-do attitude

We maintain a positive, can-do attitude at all times so that our clients consistently have a positive experience. When faced with a challenge, our employees take personal responsibility for that challenge and do whatever it takes to overcome it, no matter what.

Never stop learning

We’re always expanding our knowledge and skills so that we can better service the needs of our clients. Continued learning keeps us sharp, aware and confident to make the most informed decisions.

Always do the right thing

There is a difference between doing the right thing and doing the easy thing. We will always choose to do the right thing, and we’ll use these core values to guide us in the decision making process.