Laura K.T. Schriver – Founder, Chairman and Chief Executive Officer
Ms. Schriver formed LSA in 1991 with a vision to help eliminate multicultural communication barriers worldwide through innovative language-based solutions, exceptional customer service support and superior linguistic quality.
As Chairman and Chief Executive Officer of LSA, Ms. Schriver is actively involved in guiding the company’s strategic direction and future business operations. She is responsible for focusing on the big picture items that are vital to LSA’s overall success, such as the development and maintenance of strategic alliance partnerships with companies both in and outside of the professional language services industry.
Over the course of her career, Ms. Schriver has received a number of awards and honors for her business achievements, community involvement and proven leadership skills. In 2010, she was named “Ernst & Young Entrepreneur of the Year®” in Greater Philadelphia and recognized for delivering entrepreneurial excellence in the business services category. She has also been named a “Minority Business Leader” by the Philadelphia Business Journal and “Enterprising Woman of the Year” by Enterprising Women magazine.
Dennis Angeline – President and Chief Operations Officer
Dennis Angeline joined Language Services Associates in 2013, as Executive Vice President and Director of Corporate Development. He later held the position of Managing Director and Chief Operations officer. His responsibilities have included LSA’s strategic planning, finance, and Director all business operations. He was appointed to President and Chief Operations Officer in 2017. Dennis has led the company through a series of successful growth and technological initiatives focused on expanding LSA’s capabilities to satisfy a growing range of customer needs. Dennis has directed LSA’s investment in the expansion of its technology team, the formation of regulatory, credentialing and compliance units, along with an expanded product development effort. These initiatives have enhanced LSA’s leading edge international communications network, along with expanding the company’s interpreter qualifications process which has helped the company to grow and maintain one of the largest interpretation networks in the industry.
Prior to joining LSA, Dennis spent over thirty years in diverse executive positions in financial, operational and sales management. Dennis previously held both national and regional executive positions with Fidelity Bank, Mellon Bank and Bank of America where he served in leadership roles as National Portfolio manager, Director of Sales and Marketing, and National Director of Audit and Operations. He later directed a successful management consulting firm, focusing on advisory assignments in corporate renewal, turnaround strategies, and transaction advisory services to business owners, banks, and the legal community. Dennis holds a Bachelors Degree in Accounting and Economics from Widener University, and has completed the CFA Executive Management Program at the Wharton School at the University of Pennsylvania. He is also member of LSA’s Board of Directors.
Scott Cooper, Executive Director, EVP and General Counsel
Mr. Cooper serves as the Executive Director, EVP and General Counsel at Language Services Associates. He is also a member of LSA’s Board of Directors. In these roles he is involved with all facets of the company’s business including client solutions, strategic initiatives, operations, community outreach and client innovations.
Prior to joining LSA, Mr. Cooper represented the company as outside counsel for nearly a decade. He joined LSA fulltime in 2019 from Blank Rome LLP, where he was Firm-wide Co-Chair of the Labor and Employment practice group and eight times elected as a member of the Firm’s Management Committee. He also co-founded and co-led the Firm’s Trade Secret and Non-Compete Litigation group. He served multiple terms on the Firm’s Partner Board, was the Philadelphia-based Hiring Partner, and a member of the Alumni and Strategic Retreat Planning Committees. Mr. Cooper won in 2017, the Firm’s prestigious Nathaniel Jones Award for his efforts promoting diversity and inclusion at the Firm. He has been published on various business and legal matters and has lectured all over the country and world on the U.S. legal and regulatory systems.
Mr. Cooper has more than 25 years’ experience representing publicly traded corporations, family owned businesses, start-ups, partnerships, major nonprofits, and government entities. He earned numerous professional recognitions for his work in both corporate boardrooms and courtrooms. He has appeared in more than two dozen federal and state trial and appellate courts, and government agencies throughout the country. He is a member of the bar of numerous courts, including the Supreme Court of the United States, Pennsylvania and New Jersey.
Mr. Cooper has held numerous leadership positions that benefit LSA and its customers. He was a member of the board of trustees of Temple University and president of the 320,000-member Temple University Alumni Association, and previously served as an adjunct professor at Temple University School of Law. Mr. Cooper has repeatedly been appointed to his township’s Ethical Standards Board, where he continues to serve as chair. His service to the legal community included being elected President/Chancellor of the Philadelphia Bar Association, a member of the American Bar Association’s Executive Council of the Conference of Bar Association Presidents, and a member of the Pennsylvania Bar Association House of Delegates.
Mr. Cooper received his J.D., cum laude, from Temple University Beasley School of Law and his B.A. from Vassar College, with a double major in economics and political science. Before joining Blank Rome, he served as a judicial law clerk to the Honorable Herbert J. Hutton of the United States District Court for the Eastern District of Pennsylvania and as an academic intern for the chief judge of the United States Court of Appeals for the Third Circuit.
He is an avid soccer player, fan and licensed coach. Mr. Cooper currently holds a seat on the Philadelphia Union’s Fan Advisory Council.
He is married and has two children.
Mauricio Vicente – Vice President and Chief Information Officer
As Vice President and Chief Information Officer for LSA, Mr. Vicente is responsible for developing, implementing and evaluating the company’s long-term and comprehensive IT vision, mission and strategy, while keeping abreast of new advancements in technology. He is also responsible for defining and adjusting LSA’s IT standards, strategic technology solutions and overall information architecture.
Mr. Vicente joined LSA in 2000 as a Call Center Coordinator and was quickly promoted to Project Manager and then Manager of the Translation and Localization division. In 2003, he was promoted again to LSA’s Director of Information Technology. And then in 2011, he was promoted to Chief Information Officer and a member of the LSA Executive Team.
Under Mr. Vicente’s leadership, LSA has implemented a number of cutting-edge technology solutions, including a proprietary Computer Telephony Integration system with real-time reporting of language data and a Video Remote Interpreting platform for on demand foreign language and American Sign Language support.
In 2012, Mr. Vicente beat out more than 500 nominees for the coveted “IT Leader of the Year” title, awarded by SearchCIO-Midmarket as part of its annual IT Leadership Awards Program. He has also been invited by a number of companies to present on the topics of technology, innovation and the global language services industry, including inContact, Wainhouse Research and Frost & Sullivan.
Mr. Vicente has been working with computers passionately since a young age and has a Degree in Translation from the National University of Córdoba, Argentina, his home nation.
Francis J. Convery – Chief Financial Officer
Fran joined Language Services Associates in January 2019 after having spent the prior 23 plus years in various Senior Financial, Operational and Accounting Management roles. Most recently he served as Chief Operating Officer of the Strategic Staffing Business Unit of NTT Data where he had previously held the CFO role helping to guide them through 13 years of sustained growth and profitability with a revenue increase of over 765% during his tenure, including several successful key M&A transactions and integrations.
He brings with him extensive Executive level experience and expertise within several domestic and global service and technology focused companies in the areas of Finance, Accounting, Treasury, HR, I.T., Contracting, Tax, Legal, Risk Management and Financial Forecasting, Planning and Analysis. He is responsible for the Accounting and Finance functions of the Company as well as helping shape and drive the overall strategic direction of LSA along with the other members of the Executive Team.
Fran is a graduate of The University of Scranton with a Bachelor of Science in Accounting. He is married with three children and has been very active in youth sports coaching over the years as well as other community civic association activities including serving on local Township and School related Boards.
Pablo Tercero – Senior Vice President, Director of Product Delivery and Operation
As Senior Vice President, Director of Product Delivery and Operation at LSA, Mr. Tercero is responsible for redesigning and evaluating the Product Delivery and Supply Chain operations. Mr. Tercero works closely with LSA’s President to define multi-year business strategies. He focuses on establishing a collaborative, high-impact corporate culture, and works to develop talent within the organization. Mr. Tercero builds predictive financial models to enhance the company’s decision-making processes and he creates and maintains LSA’s pricing models.
Mr. Tercero joined LSA in 2009 as an IT Project Manager and spearheaded the creation of the Video Remote Interpreting (VRI) Department. In 2010, he became Manager of that department, and he has continued to oversee continuous VRI improvements in his various roles ever since. In 2011, he was promoted to Assistant Director of Operations, working to define strategic processes and identify key performance indicators for all product delivery units. In 2013 he became the Director of Operations, working directly with LSA’s Executive Team to identify and define key business objectives, and focused on leveraging technology to continually reduce production costs. In 2017 he was promoted to his current position.
Mr. Tercero studied mechanical engineering at Universidad del Valle de Guatemala while working for ExxonMobil as a Fuels Retail Analyst, which sparked his passion for business process improvement. He obtained a Master’s in Applied Economics and Business Management from a Texas A&M partnership with Universidad del Valle de Guatemala.