Mission, Vision & Core Values

LSA Mission

The mission of Language Services Associates (LSA) is to leverage the power of technology to completely transform the way translation, localization and interpretation products and solutions are delivered, enhancing the client’s overall service experience, reducing costs and improving end-user efficiency and productivity.  We will achieve this mission by continuing to foster a client-focused environment with an unrivaled dedication to the highest quality standards and the continued development of groundbreaking technology solutions.

LSA Vision

At LSA, our vision is to seek continued worldwide growth and to maintain and advance our reputation for service excellence, linguistic quality and some of the most innovative, cutting-edge translation, localization and interpretation products and solutions available in the language services industry.

LSA Core Values

At LSA, our core values are the foundation on which the company was formed more than 20 years ago by Laura K.T. Schriver.  These values have helped shape our culture and guide how we operate as a company, and as individuals, every single day.

  • Approach every situation with a positive, can do attitude
  • Strive to deliver exceptional service to each and every one of our clients every step of the way
  • Achieve the impossible through innovation and ideation
  • A commitment to learn, adapt and innovate
  • Dedicated to providing complete transparency to all of our clients, business partners and employees
  • Treat all people with respect and integrity
  • Foster a fun, friendly work environment that is also stimulating and collaborative
  • A promise to truly understand each client’s unique needs, goals and objectives
  • Commitment to employee growth and development, growing leaders from within the organization first
  • Value creative idea generation from all employee levels
  • We love what we do and it shows
  • Relationship-building based on honest, open communication
  • Encourage the practice of humility
  • A culture of believers and learners